Order and Delivery

At Maison Novaé we strive to deliver your order as quickly as possible, with attention to quality and sustainability.

Delivery time

Our average delivery time is between 5 and 10 working days , depending on the product and the supplier.

Why does it take a little longer?

We consciously choose a sustainable approach. Instead of massive, fast shipments with a large ecological impact, we work with a made-to-order and optimized shipping system.

This means that products are only shipped after you have placed an order. This way we avoid overproduction, waste of raw materials and unnecessary returns.

We also combine orders to limit the number of transport movements, which helps to reduce CO₂ emissions .


Postage costs

  • Free shipping within €49.95 and above

  • International shipping costs are automatically calculated at checkout

Track & Trace

Once your order has been shipped, you will receive an email with a track & trace link.

Click here to track your order>>


Your patience is rewarded

We greatly appreciate your patience and promise: the wait will be worth it.